Terms & Conditions

HanFaoutlet.co.uk accept renew the products which having problem in quality:

1. Please feed back the information about quality problems within 3-7 days after receipt of the goods;

2. Please provide real photos of products with quality problems;

3. For replacement, usually we will send new products along with your next order;

4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;

5. HanFaoutlet.co.uk will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;

6. The following situations do not belong to scope of return or exchange service:

1>.Products have been worn, used or washed;

2>.Products with thread residue, fade after washing, and color difference due to different production batch;

3>.More than 7 days after receive the goods;

4>.Refuse to provide photos of defective goods or the photos are completely unable to identify;

For the above situations that beyond scope of return or exchange service, HanFaoutlet.co.uk will give more discounts or preferential policies in future orders according to the circumstances.